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Blackbaud (Nasdaq: BLKB) | Company Profile, History, Competitors


Blackbaud (NASDAQ: BLKB) is a software company focused on nonprofit organizations. As of 2017, it had over 40,000 customers in 50 countries. It was founded in 1981 and headquartered in Charleston, SC.

Blackbaud was founded in 1981 to provide software solutions for Nightingale-Bamford, an all-girls school in New York. It has since grown to provide a wide range of software tools for nonprofits including foundations, arts, hospitals, K-12 schools and colleges. Blackbaud offers its software on a subscription model for one to three year terms.

Business Model

Blackbaud offers a wide range of software to help nonprofits engage and interact with existing and potential donors:
  • Raiser's Edge NXT Offers nonprofits a fundraising management solution to target donors and manage workflows. NXT is a cloud-based software solution.
  • eTapestry Helps nonprofits manage multi-channel fundraising efforts and send targeted emails and post on social media.
  • Luminate CRM Offers fundraising management solution built on the platform.
  • Blackbaud CRM Provides nonprofits with analytics and multi-channel marketing.
  • Luminate Online Helps nonprofits build online fundraising campaigns, gift processing and email marketing campaigns.
  • Blackbaud Online Express Provides nonprofits with a cloud-based marketing and fundraising solution on top of Raiser's Edge NXT software.
  • Blackbaud NetCommunity Helps nonprofits use Raiser's Edge NXT to build interactive websites and manage email marketing campaigns.
  • TeamRaiser Helps nonprofits edit team webpages for fundraising.
  • Everdayhero Allows people to raise money on a cloud-based software solution.
  • Financial Edge Helps nonprofits manage accounting, general ledger, budgeting, cash management, invoicing, purchasing in a single platform.
  • GIFTS Online Helps nonprofits manage grant applications and tracks effectiveness of grants.
  • FIMS Offers nonprofits an on-premise solution to manage foundations, education and scholarship programs.
  • Blackbaud Outcomes Helps nonprofits scale to social and impact giving.
  • onMessage Helps schools edit web pages.
  • onRecord Helps schools share student data including transcripts and GPAs
  • onCampus Helps faculty communicate with students and parents, share notes and grade assignments.
  • onBoard Helps schools with enrollment and admissions management.
  • Smart Tuition Helps schools manage tuition payments, financial aid payments, and automatic billing.
  • Smart Aid Helps schools review and manage financial aid applications.
  • Altru Helps art schools manage admissions, merchandising, marketing, fundraising and ticketing.
  • Blackbaud Merchant Services Provides customers with a credit card gateway and processing service with nonprofits.


Blackbaud sells its software to a wide range of nonprofits, including foundations, arts, hospitals, K-12 schools and colleges.

Blackbaud sells on a subscription model. Subscription contracts are either for one or three-year terms. Blackbaud also generates revenues on services. Blackbaud bills consulting, implementation, and installation services on an hourly rate.


The company was founded in 1981. The first application was a student billing system for Nightingale-Bamford school in New York. In 2004, the company went public.

In 2007, Blackbaud acquired Target Software and eTapestry. In 2011, Blackbaud acquired Australian-based Everyday Hero to grow internationally.

In 2012, Blackbaud acquired Convio, which is built on the platform.

In 2014, Blackbaud acquired WhippleHill, which is a cloud-based software for K-12 private schools.

In 2015, Blackbaud acquired Smart tuition, a payment management software for private schools.


Blackbaud is the market leader for software targeted towards nonprofits. The closest competitor is, which is the foundation arm of


Mike Gianoni (CEO): Mike Gianoni serves as CEO since 2014. Prior, he was President Investment Services at Fiserv. He has also worked at Checkfree Corp. and DST Systems.

Tony Boor (CFO): Tony Boor serves as CFO since 2011. Prior, he served as CFO of Brightpoint. He had also worked at Ernest & Young LLP and KPMG LLP.


 $ USD in millions    2013    2014 2015 2016 2017
 Revenues $505 
 Gross Profit $273 
 Operating Profit $52 
 Net Income$31 

  Ticker     NASDAQ: BLKB
  Industry Technology
  Founded 1981
  Headquarters Charleston, SC
  Customers 40,000 (2017 est)
$791mm (2017)
  Employees 3,182 (2017)